We feel this is managed within previous solutions

At the same time, the latest customer’s before allege is the fact he didn’t post any texts and that most other OurTime pages couldn’t answer his messages, isn’t perfect.

Consumer reaction

I am rejecting it response once the: Select lower than: This was received by . This type of ***** features lied to you personally again!! and you will once more!! and you can once again. I actually do pledge facts of all the correspondence is being managed on your data. I do want to obtain the email address for your firm stat agent. We would need that information in the future to obtain copies from each party of this procedure and you just like the another third-party are the most effective you’ll supply. That is planning to prices these individuals money: seem to harm to its credibility try an acceptable cost of performing business, possibly a bearing to money equilibrium piece could get their interest. Thanks for the provider. ****************************

Initially Issue

I NEED YOUR HELP TO RESOLVE THIS ISSUE WITH THIS DATING SITE “Our Time” I want to know WHY this dating site “Our Time” Blocked me from communicating with members on their site? Right after I had rejoin their site for <3>at the cost of <$>plus I chose to add the 1 time”Boost” cost [$]. Which Our Time states would bring more attention to my profile! I’m not new to this dating site but I’ve recently learned they don’t even have a “REAL contact number” to reach them to discuss any matter’s of concern and for them to address the concern within a professional manner! Also since I couldn’t contact Our Time through a phone call. I emailed Our Time” several times to request information to WHY they had Blocked me from their site? Important to note BBB>Right after I had paid to rejoin their 3 months membership and equally added and paid for the “Boost”cost.My last email to Our Time”” with no response was .Still there’s no response from “Our Time” after my several emails to them up to this given day! This is what has led me to report them to BBB..Their unprofessional business practice, disregarding and ignoring my numerous emails. Most of all not an after thought .Our Time *Unscrupulous* manner of simply taking this senior citizen’s hard earned funds and ignore my numerous emails. Well now, I have the direct insight of how Our Time chooses to disrespect and ignore their customers.. THEY’RE NOT A TRUST WORTHY Dating site for this senior and I NO LONGER CHOOSE TO HAVE ANY CONNECTION NOR AFFILIATION WITH “OUR TIME”. Therefore, I’m requesting for BBB to seek Resolution for me with “Our Time”..I’M REQUESTING MY”FULL REFUND” for not having the use of my 3 months membership and the “BOOST”cost. PS.I have reloaded the photo of Payment I made to Our Time.<$>

Providers reaction

We have assessed our very own info and will confirm that OurTime generated the decision to exclude that it make up abuses your Terms of use. lovingwomen.org neste side For every single the latest OurTime Terms of use, OurTime get, within the only discretion, PeopleMedia reserves the right to look at the and you may, in the event the suitable, suspend or terminate your account instead of a reimbursement in the event the PeopleMedia believes you have violated such Terms, misused the Attributes, otherwise behaved in a way that PeopleMedia regards as the poor or illegal, to the or out-of our very own Functions.”

Once we understand that B could possibly get are nevertheless disappointed with your response, so it account is not eligible to become reinstated, and will will still be blocked. A full refund away from $ towards the membership of this it account is provided as part in the procedure. This type of fund would be returned to the initial method of percentage and may even bring **** business days to be acquired.

The consumer has actually, however, proceeded to contact the fresh new OurTime service team about this membership, together with class has responded these types of tickets once the has just as the . The consumer continues to discovered announcements per help ticket impulse in the age-mail target it provided in the event the citation is actually exposed.